FAQ's

Got questions? We've got answers. Click on any question to reveal the answer.

๐Ÿงด About Our Products
What type of soap can I use with FoamFlow dispensers?

Our dispensers are designed for liquid foam soap. We recommend using a diluted liquid soap (1 part soap to 3โ€“4 parts water) for the best foam quality and to extend the life of the pump mechanism.

Are the dispensers waterproof?

Our dispensers are splash-resistant and designed for bathroom and kitchen environments. However, they should not be submerged in water or placed under direct water flow.

How long does the battery last?

Our Dual-Head Soap Dispenser offers up to 3 months of battery life on a single charge, depending on usage frequency. Other models are USB rechargeable for added convenience.

How fast does the dispenser react?

Our flagship Fast Foaming Soap Dispenser reacts in just 0.2 seconds โ€” one of the fastest on the market. No waiting, no dripping.

What does the LCD display show?

The LCD display shows the battery level and soap level, so you always know when it's time to recharge or refill โ€” no surprises.

๐Ÿ”ง Installation & Use
Is wall mounting difficult?

Not at all! All our wall-mount dispensers come with easy-to-follow installation instructions and the necessary mounting hardware. Most customers install them in under 10 minutes โ€” no special tools required.

Can I use the dispenser without mounting it on the wall?

Yes! While our dispensers are designed for wall mounting, they can also be placed on a flat surface like a countertop or shelf.

How do I adjust the soap output amount?

Our Dual-Head Dispenser features 9 adjustable speed/volume settings, allowing you to control exactly how much soap is dispensed with each use. Simply use the control button to cycle through settings.

๐Ÿ“ฌ Contact Us
How can I reach your customer support team?

You can reach us via our Contact page or by emailing us directly. We aim to respond to all inquiries within 24 hours on business days.